Exchange policy and returns
It is very important to us that you'll be satisfied with your purchase.If you are not satisfied with the purchase for any reason, please contact us and we will do our best to improve the situation.
Buyers are responsible for return shipping costs.
In any case, there is no refund for the shipping cost.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, we will also notify you of the approval of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, please contact us before via firstname.lastname@example.org and we will provide you all shipping instruction and details.
You will be responsible for paying for your own shipping costs for returning your item. In any case, there is no refund for the shipping cost.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We can't guarantee that we will receive your returned item.