free shipping on orders over $100



Shop Policy

Exchange policy and returns

It is very important to us that you'll be satisfied with your purchase.If you are not satisfied with the purchase for any reason, please contact us and we will do our best to improve the situation.

Conditions of return

The product will be accepted back up to 14 days, provided it is not defective and in its original packaging.

Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

In the case of return of a product, for any reason, the payment for it will be returned only after the product arrives back - a return of the product must be arranged before sending it.
In any case, there is no refund for the shipping cost.
Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, we will also notify you of the approval of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping
To return your product, please contact us before via office@hamelaha.co.il and we will provide you all shipping instruction and details. 

You will be responsible for paying for your own shipping costs for returning your item. In any case, there is no refund for the shipping cost.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We can't guarantee that we will receive your returned item.